Privacy Policy
Last updated: August 26, 2025
Coverix (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our products, or otherwise interact with us.
Information We Collect
We may collect the following categories of information:
- Contact details: such as name, email address, phone number, and company information when you request a demo or contact us.
- Usage data: pages visited, links clicked, referring pages, and similar analytics (via cookies or similar technologies).
- Device and technical data: IP address, browser type, operating system, and settings.
- Customer content: information you provide when using our products, subject to our customer agreements.
How We Use Information
We use information to:
- Provide, maintain, and improve our website and services.
- Respond to inquiries and provide customer support.
- Personalize content and understand site performance.
- Send transactional messages and, where permitted, marketing communications.
- Detect, prevent, and address security or technical issues.
- Comply with legal obligations and enforce our agreements.
Legal Bases (EEA/UK)
Where applicable, we process personal data under the following legal bases: consent, contract performance, legitimate interests (such as product improvement and security), and legal obligation.
Sharing of Information
We do not sell your personal information. We may share information with:
- Service providers and subprocessors that support our operations (e.g., hosting, analytics), bound by confidentiality and data protection obligations.
- Business transfers, such as a merger, acquisition, or asset sale, subject to this Policy.
- Legal and compliance purposes when required by law or to protect rights and safety.
Cookies and Analytics
We use cookies and similar technologies to operate and improve the site. You can control cookies through your browser settings. Certain features may not function properly without cookies.
Data Retention
We retain information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Security
We implement reasonable technical and organizational measures to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
International Transfers
Your information may be transferred to, and processed in, countries other than your own. We take steps to ensure appropriate safeguards are in place when transferring data internationally.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information, as well as the right to data portability and to object to certain processing. You may also have the right to withdraw consent where we rely on consent.
Children’s Privacy
Our services are not directed to children under 13 (or other age as required by local law), and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Policy from time to time. We will post the latest version on this page and update the “Last updated” date above.
Contact Us
If you have questions about this Policy or our practices, contact us at legal@coverix.ai.